Outpatient App
RISSREADINESS SCHEDULING SYSTEM

Readiness scheduling.
Already moving.

Give service members a clear, mobile-first path from readiness requirement to confirmed appointment—while automation handles availability, reminders, and the work in between.

Explore RISS ↓See it in action ↗
24 / 7Self-service
access01Coordinated
workflowLive
availability
OUTPATIENTRISS LIVE AVAILABILITY
READINESS EVENTNon-fly PHAAcme Air Force Base
Next available
JUN 10
June 20265 days
JUNE 10, 2026 · AVAILABLE TIMES
✓
READY TO REQUESTJune 10 · 09:00
SECURE
01THE SCHEDULING LOOP

From readiness requirement
to confirmed time.

RISS turns scheduling into a guided workflow that stays coordinated before and after the member chooses an appointment.

01

Access

Scan a QR code or open a secure link—no portal navigation required.

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02

Match

Show the right event, eligibility rules, and live appointment inventory.

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03

Confirm

Capture the request and return clear details immediately.

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04

Automate

Keep reminders, changes, and staff queues moving without manual chasing.

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OUTPATIENT APP
APPOINTMENT TYPENon-fly PHA ⌄
NEXT AVAILABLE APPOINTMENT

June 10, 2026

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09:0010:0011:0013:00
02MEMBER EXPERIENCE

Schedule readiness
on the member’s time.

A focused experience shows only what matters: the right event, the next available date, clear time choices, and an immediate path to confirmation.

  • ✓
    Mobile first by design

    Fast, focused interaction from any modern device.

  • ✓
    Private, secure access

    Each link opens the correct workflow without exposing unit data.

  • ✓
    Clear next steps

    Confirmation details and reminders reduce uncertainty and no-shows.

03FAST & EASY SCHEDULING

For Service Members

Service members can quickly request a PHA appointment from their phone or computer — no account required.

A real-time reporting system immediately updates medical staff, allowing them to review, approve, and confirm appointments efficiently. This streamlined process reduces administrative workload while ensuring timely medical readiness.

SM notified with date, time, and location or phone call appointment.

Appointment Info
PHA Time Slot:
SEPT 202512
15:00
Have you completed your PHAQ? *
First name *
Barbara
Last name *
Smith
Birthday *
June 5, 1980
Email address *
[email protected]
Mobile phone *
(317) 555-1562
Role *
Active Duty
Service branch *
Air Force
Schedule

RISS - Annual Man Hours Saved

Average of 5 FTE
saved per MTF
OHE only launched at small # of shops; significant upside with expansion
04ADMINISTRATOR EFFICIENCY
Saving over 10,000 hours per site per year

Convenient for Administrators

The Admin Dashboard provides a real-time view of all incoming PHA appointment requests, allowing medical staff to approve, decline, or adjust as needed. Administrators can quickly review request details, contact service members, and ensure seamless scheduling.

Once appointments are confirmed, a reporting dashboard tracks all scheduled PHAs. This streamlined system significantly reduces administrative burden while improving readiness compliance.

05STAFF OPERATIONS

One view of demand.
Less manual coordination.

Teams see upcoming events, capacity, fill status, and automated outreach from one operational surface.

READINESS EVENTSScheduling operations
AUTOMATION ACTIVE
APPOINTMENTS THIS WEEK176↑ 18%
AUTOMATED CONFIRMATIONS15487.5%
OPEN CAPACITY29Across 3 events
EVENTCAPACITYFILLSTATUSAUTOMATION
Non-fly PHA366 MDG
18 / 24OPEN Reminders on
Dental Class 318 MDG
11 / 12FILLING Reminders on
Annual Audiogram45 MDG
20 / 20FULL Reminders on
Flight Physical60 MDG
08 / 16OPEN Reminders on
READINESS STARTS WITH A CLEAR NEXT STEP.

Make scheduling
the easy part.

Book a RISS demo ↗